ph896 Privacy Policy

01 About This Privacy Policy

This Privacy Policy ("Policy") describes how ph896 ("ph896," "we," "us," "our") — the operator of the online gaming platform accessible at ph896.cam — collects, uses, stores, discloses, and protects the personal information of individuals ("Player," "User," "you") who access or use the ph896 platform, including all games, account services, payment facilities, and customer support channels.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and relevant issuances of the National Privacy Commission of the Philippines ("NPC"). It applies to all personal data processed by ph896 in the course of providing its services to Filipino players and other users of the platform.

This Policy should be read together with ph896's Terms and Conditions, which govern the overall relationship between ph896 and its players. The Terms and Conditions are available at ph896.cam/terms-conditions.

02 Data Controller

For the purposes of the Philippine Data Privacy Act and this Policy, ph896 is the personal information controller in respect of all personal data collected from players and users of the ph896 platform. ph896 determines the purposes and means by which your personal data is processed.

ph896 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data privacy legislation. Players wishing to exercise their data rights or raise data privacy concerns may contact ph896's DPO through the support channel referenced in Section 15 of this Policy.

03 Personal Data We Collect

ph896 collects the following categories of personal data in connection with providing its services to players:

3.1 Identity and Contact Data

• Full legal name as it appears on a government-issued Philippine ID;
• Date of birth (to verify the 21+ age requirement);
• Registered Philippine mobile number;
• Email address;
• Residential address and proof of address documentation.

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, PhilHealth ID, UMID, or voter's ID);
• Proof of address documentation;
• Selfie or liveness verification images where required for remote identity confirmation.

3.3 Financial Data

• GCash or PayMaya registered mobile number;
• Bank account details (BPI, BDO, Metrobank) where used for transactions;
• Transaction history including deposits, withdrawals, and bonus activity;
• Source of funds documentation where required by anti-money laundering procedures.

3.4 Gaming Activity Data

• Game session records, including game type, wager amounts, outcomes, and session duration;
• Betting history across all ph896 game categories;
• Bonus usage, wagering progress, and promotional participation history;
• Responsible gaming settings, limit history, and self-exclusion records.

3.5 Technical and Usage Data

• IP address and approximate geolocation data;
• Device type, operating system, and browser information;
• Login timestamps and session duration;
• Pages visited on the ph896 platform and click-path data;
• Cookie and tracking technology data as described in Section 8.

3.6 Communications Data

• Content of live chat, email, and support ticket communications with ph896's customer service team;
• Call recordings where live phone support is provided;
• Feedback, survey responses, and complaint records.

04 How We Collect Your Data

ph896 collects personal data through the following means:

• Direct collection: Information you provide when registering a ph896 account, completing KYC verification, making deposits or withdrawal requests, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, log files, and similar tracking technologies when you access and use the ph896 platform;
• Third-party sources: Identity verification data from KYC service providers; payment transaction data from GCash, PayMaya, and banking partners; fraud prevention signals from authorized third-party risk assessment providers; and regulatory disclosures from PAGCOR or law enforcement authorities where applicable.

05 Legal Basis for Processing

ph896 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

Processing Purpose	Legal Basis
Account registration and identity verification	Contractual necessity; legal obligation (KYC/AML)
Processing deposits and withdrawals	Contractual necessity; legal obligation
Providing gaming products and platform services	Contractual necessity
Fraud prevention and security monitoring	Legitimate interests; legal obligation
Responsible gaming tools and player protection	Legal obligation; legitimate interests
Marketing communications (with opt-in)	Consent
Regulatory reporting and legal compliance	Legal obligation
Platform analytics and service improvement	Legitimate interests

06 How We Use Your Personal Data

ph896 uses your personal data for the following purposes, each of which is consistent with the legal bases identified in Section 5:

• To create, maintain, and manage your ph896 account, including identity verification and account security;
• To process deposits and withdrawals through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank);
• To provide access to ph896's gaming products, including the ph896 Casino, Slot games, Bingo rooms, Monster Plinko, and sports betting markets;
• To administer bonuses, promotions, loyalty rewards, and VIP program benefits;
• To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited conduct;
• To enforce ph896's Terms and Conditions and respond to disputes or complaints;
• To comply with PAGCOR licensing requirements, AML regulations, and other applicable Philippine law;
• To operate responsible gaming tools including deposit limits, self-exclusion, and player protection monitoring;
• To communicate with you regarding your account, transactions, and platform changes;
• To send you marketing communications about ph896 offers and promotions, where you have opted in to receive these;
• To analyze platform usage and improve ph896's products, user experience, and technical performance.

07 Sharing Your Personal Data

ph896 does not sell your personal data. We share your information only in the following circumstances and with the following categories of recipient:

7.1 Service Providers

ph896 engages authorized third-party service providers who process personal data on ph896's behalf and under ph896's instructions. These include identity verification and KYC providers, payment processing partners (GCash, PayMaya, and banking institutions), fraud prevention and risk assessment services, cloud infrastructure providers, and customer support platform operators. All such providers are bound by data processing agreements that impose obligations consistent with the Philippine Data Privacy Act.

7.2 Game Content Providers

ph896's gaming content is supplied by third-party game studios and providers. Certain technical game session data — such as bet amounts, game outcomes, and session identifiers — is shared with the relevant provider in the course of delivering the game. These providers do not receive your personal identity information unless separately required for their own regulatory compliance.

7.3 Regulatory and Legal Authorities

ph896 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and courts where such disclosure is required by applicable Philippine law, regulatory direction, or a valid legal order. ph896 will notify affected players of such disclosure where legally permitted to do so.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of ph896's business assets, player data may be transferred to the acquiring entity as part of that transaction, subject to the same data protection standards described in this Policy. Players will be notified of any such transfer where required by applicable law.

08 Cookies & Tracking Technologies

ph896 uses cookies and similar tracking technologies on its platform to support functionality, analyze usage, and improve the player experience. The following categories of cookies are used:

• Essential cookies: Required for the ph896 platform to function correctly. These include session management cookies that keep you logged in during your gaming session and security cookies that support fraud prevention. Essential cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Collect anonymized or pseudonymized data about how players use the ph896 platform, such as pages visited, session duration, and feature interaction. This data helps ph896 identify areas for improvement.
• Functional cookies: Remember your preferences — such as language settings and responsible gaming limit configurations — to provide a consistent experience across sessions.
• Marketing cookies: Used to track the effectiveness of ph896's promotional campaigns. These cookies are only placed where you have given consent to receive marketing communications.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the ph896 platform.

09 Data Retention

ph896 retains personal data for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. The following general retention principles apply:

• Account data: Retained for the duration of your active ph896 account and for a minimum of 5 years following account closure, in compliance with PAGCOR licensing requirements and anti-money laundering record-keeping obligations;
• Financial and transaction records: Retained for a minimum of 5 years from the date of each transaction, consistent with AMLC and Bureau of Internal Revenue requirements under Philippine law;
• KYC documentation: Retained for the duration of account activity and for 5 years post-closure or as otherwise required by applicable regulatory directive;
• Support communications: Retained for 2 years from the date of the relevant interaction, unless the communication relates to a dispute that requires longer retention;
• Marketing data: Retained until you withdraw consent or for a maximum of 3 years of inactivity from the last interaction, whichever is earlier.

Upon expiry of the applicable retention period, ph896 will securely delete or anonymize personal data in a manner consistent with industry-standard data destruction practices.

10 Data Security

ph896 implements a range of technical and organizational security measures designed to protect personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between player devices and ph896's servers;
• Encryption of sensitive data fields at rest within ph896's database infrastructure;
• Role-based access controls limiting employee access to personal data strictly to what is required for their role;
• Multi-factor authentication requirements for internal system access;
• Regular penetration testing and security vulnerability assessments by qualified third parties;
• Monitoring systems for unauthorized access attempts and anomalous data activity;
• Incident response procedures aligned with NPC breach notification requirements.

While ph896 applies rigorous security standards, no system is entirely immune to all possible threats. Players are encouraged to maintain strong, unique passwords for their ph896 accounts and to enable two-factor authentication as an additional layer of personal account security.

11 Your Data Rights

Under the Philippine Data Privacy Act of 2012, ph896 players hold the following rights in respect of their personal data. ph896 will respond to all valid rights requests within 30 calendar days of receipt, subject to identity verification.

12 Children's Privacy

ph896 is strictly a platform for adults. Access to ph896 is limited to individuals who are at least 21 years of age, consistent with PAGCOR's online gaming regulations in the Philippines. ph896 does not knowingly collect personal data from any individual under the age of 21.

If ph896 discovers that personal data has been collected from a player who is under 21 years of age, that account will be immediately suspended, all collected personal data will be securely deleted to the extent permissible by law, and any funds held in the account will be returned to the originating payment source after applicable identity and age verification procedures are completed.

If you believe that ph896 may have inadvertently collected data from an underage individual, please notify ph896 immediately through the support channel.

13 Third-Party Links

The ph896 platform may from time to time reference or display links to third-party services, such as game providers' information pages or payment processor portals. ph896 is not responsible for the privacy practices of any third-party website or service. This Policy applies solely to personal data processed by ph896 in the course of delivering the ph896 platform and services.

Players are encouraged to review the privacy policies of any third-party services they use in connection with — or independently from — their ph896 account, including the privacy notices of GCash (Maya Philippines, Inc.) and PayMaya, which govern how those providers handle data submitted through their own platforms.

14 Updates to This Privacy Policy

ph896 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email to the address on file and/or through a prominent notice on the ph896 platform, at least 7 days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. Continued use of ph896 following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with material changes to this Policy, you must stop using ph896 and may request account closure through our support team.

15 Contact & Complaints

For all data privacy inquiries, rights requests, or concerns relating to ph896's handling of your personal information, please contact the ph896 support team through the Support page. Please mark your inquiry as a data privacy matter so it can be directed to ph896's Data Protection Officer promptly.

ph896 will acknowledge receipt of your inquiry within 5 business days and will work to resolve data privacy matters within 30 calendar days of receiving a complete request, subject to the complexity of the matter.

If you believe ph896 has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines ("NPC"). Information about how to file a complaint with the NPC is available through the NPC's official government channels.